Operations, Technology and Logistics
Cláudia Affonso Silva Araujo
M.Sc in Business Administration, UFRJ
D.Sc. in Business Administration, UFRJ
Visiting scholar at the University of Maryland – Robert Smith School of Business
Health Management, Innovation, Service Innovation, Service Operations
Health Management, Innovation, Innovation Management, Service Innovation, Service Operations
Associate Professor of the COPPEAD Graduate School of Business, Federal University of Rio de Janeiro -COPPEAD / UFRJ. Area Head of Operations, Technology and Logistics (OTL) of COPPEAD / UFRJ andResearcher of the Centre for Studies in Management of Healthcare – CESS / COPPEAD / UFRJ. Doctor inBusiness Administration (COPPEAD/UFRJ), Masters in Business Administration (COPPEAD/UFRJ) andGraduation in Economics from the Catholic University of Rio de Janeiro PUC / RJ. Visiting researcher atMaryland University (USA) in 2004.