A digital community bank: mapping negotiation mechanisms in its consolidation as an alternative to commercial banks



Linha de Pesquisa
Formação, Crescimento e Transformação de Sistemas de Negócio, Organizacionais e Sócio-Econômicos

Eurídice Gomes da Silva Hernandes, Erica Souza Siqueira, Eduardo Henrique Diniz, Marlei Pozzebon



International Journal of Community Currency Research, v. 22, n. 2, pp. 56-70. Abstract: This paper aims to map the negotiation mechanisms used by Banco Palmas in order to make Palmas Digital possible as a community digital bank in the Conjunto Palmeiras’ neighbourhood, state of Ceará, Brazil. Palmas Digital represents an alternative way to offer financial services in a network of community banks that was enabled by a digital payment platform called e-Dinheiro. Using a multilevel framework model proposed in Pozzebon & Diniz (2012), we seek to understand the interplay between different actors and technological artefacts in order to understand the “technology-in-practice”, concept defined by Orlikowski (2000). The multilevel framework model was built to understand social consequences of information and communication technologies (ICT) interactions at a community level.

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